Nowadays there is an increase in Facebook Ads accounts and entire Business Managers disabled without warning. Many bloggers have written numerous articles that involved disabled Facebook Ads account in the past, and those suggestions/opinions have proved abortive and yield no positive results.
Facebook has been offering Ads platform that encourages you to create Ads sets that advertise across multiple devices automatically. However, since different devices have different Ads requirements and policies, lack of not adhering to those policies has led to the banned of many Facebook Ads account.
Tips to Recover a Disabled Facebook Ads Account.
Now, if your Facebook Ads account or Business Manager already deactivated or banned, even if you’ve received a message that the decision is final. Here is a process that has consistently generate results in getting accounts restored.
These five tips if duly followed will help in recovering a disabled Facebook Ads account and as well getting it reactivated.
1. Admit full Responsibility.
If Facebook doesn’t tell you the reason for the deactivation, research to find out which of the policies you may have violated and take responsibility. Even if you believe it’s Facebook’s fault, don’t make excuses or place blame. You can say, “I think there was a mistake,” but steer clear of, “But, it’s actually your fault!”
2. Be Appreciative.
Accounts often stay shut down because of frustration taken out on customer service reps. Imagine how frequently the support staff gets yelled at. Who do you think they’ll go the extra mile to help? Yes, the people who are apologetic and appreciative.
Although you’re beyond upset, avoid the urge to vent to Facebook. Before you appeal your disabled Facebook Ads account, write a letter and include all of your frustrations — then delete it. With Facebook, avoid any signs of anger, such as all-caps shouting or condescending tones. Instead, share how much you appreciate the representative’s efforts to help recover your account.
3. Understand it’s not Personal.
Remember, Facebook automates most of the platform’s actions. This speeds up getting your ads live but leads to contradictions like approved Ads that later become disabled. Don’t take it personally!
4. Take Precautions to Prevent Future Violations.
Wrap up your communication by explaining the system you’ve put in place to make sure policy violations won’t happen again. Haven’t taken preventative measures? Now is the time to do so.
5. Don’t Accept the “final” Answer.
I’ve seen a banned Facebook Ads account take six months and upwards of 20 appeals to get restored, and that was for a misinterpreted violation. If the data within the account is important, reach out once or twice a week until you get to communicate with a human willing to help. Understand most chat representatives may not have immediate authority to take action on your behalf, but always ask if there are additional actions you can take. Occasionally you’ll discover a new direction to pursue.
It is wise to know that recovering a disabled Facebook Ads account or Business Manager is ultimately at the discretion of Facebook. Although no one can promise you’ll get your account back, following these steps will help avoid getting your account shut down and speed up retrieving it when possible.
Hope you found the post useful and comprehensive!! If you have any questions or concerns, please let me know in the comments below! Don’t forget to share!
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